Cookie Policy

What are Cookies?

Cookies are small files that are stored on your computer, tablet or mobile when you visit a website and agreed to accept cookies. The cookies store anonymous and encrypted data and information about your website visit. They do not harm your device but do enhance your experience of using a website.

You can disable or modify cookies easily in all web browsers (Chrome, Safari etc). However, disabling them would mean some parts of a website won’t work as expected and you may not receive a good experience.

You will be asked to accept cookies from on your first visit or any visit after you have cleared cookies from your device. By using, we take this as your consent to allow cookies to be added to your device.


How We Use Cookies

We use cookies in several ways

  • To enable you to compare products, search products and purchase products. No sensitive data such as card details or data that could identify you is stored in the cookie.
  • To remember you on any return visit – this could be the same device or a different device
  • To interact with you via Live Chat applications.
  • For tracking non identifying encrypted data about the website, visitors and purchases to monitor performance and allow us to improve our service as well as identify issues or errors.
  • In conjunction with marketing partners such as Google to show relevant offers and advertisements to you based on previous browsing history. These cookies also ensure you are not seeing the same offer or ad repeatedly. They also allow us to monitor and measure the effectiveness of an advertising campaign.  No personal or sensitive data is contained in third party cookies we use.
  • We may also use cookies to send information back to a website such as cash back or points collective sites if you are registered with these sites and made a purchase from a link on that website through to Tiles360. Without these cookies enabled we would not be able to pass the information and you would not receive cash back or points for your purchase.


What Type of Cookies Do We Use?


First Party Cookies

Account related cookies -If you create an account with us then we will use cookies for the management of the signup process and general administration of your account. These cookies will also remember the details within your account.

Orders processing related cookies - essential to ensure that your order is remembered between pages so that we can process it properly.

Forms related cookies - When you submit details via a form such as the contact us form on the website.

Preferences or filter cookies – when you use the filter search of the website to narrow down to the products of most interest to you. For example, you choose Colour: Grey > Size: M > Price:  £0 -£20.


Third Party Cookies

Google Analytics - For helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies please search for the official page.

Behavioural advertising - to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

Affiliate and referral tracking -Several partners advertise on our behalf and tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our partners to provide any bonus that they may provide you for making a purchase such as cash back or points.

Social media buttons - Allow you to connect with your social network in various ways whilst visiting our website. For example, pin a tile to your Pinterest board.


More Information

Hopefully this policy has clarified how uses cookies. If you are unsure whether you need cookies or not it is usually best and safer to leave them enabled in case it does interact with one of the features you want to use on our websites. Please contact us if you need are further information.