Tile FAQs

What types of tiles do you offer?

Tiles360 specialises in high-quality porcelain and ceramic tiles. Our selection includes a variety of designs suitable for both indoor and outdoor spaces, ensuring that you can find the perfect tile to match your aesthetic preferences and functional needs.

Are your tiles suitable for outdoor use?

Yes, our tiles are designed to withstand outdoor conditions. Products like the Arrow Cream Outdoor Floor Tile are specifically crafted to provide durability and slip resistance, making them ideal for patios, walkways, and other exterior applications.

How do I maintain and clean my tiles?

Maintaining your tiles is straightforward. Regular sweeping and mopping with a mild detergent will help preserve their appearance. It is advisable to avoid harsh chemicals that could damage the tile surface. For specific cleaning recommendations, refer to the care instructions provided with your purchase.

What is the slip resistance of your tiles?

Our tiles are engineered to provide slip resistance, which is particularly important for safety in both residential and commercial environments. Many of our outdoor tiles meet industry standards for slip resistance, ensuring a safer surface even when wet.

Can I use your tiles in high-traffic areas?

Yes, our porcelain and ceramic tiles are designed to be durable and withstand high-traffic conditions. They are resistant to wear and tear, making them suitable for areas such as entryways, kitchens, and commercial spaces.

Do you offer samples of your tiles?

We understand the importance of selecting the right tile for your project. Therefore, we offer samples of our tiles, allowing you to assess the colour, texture, and overall aesthetic before making a larger purchase.

What is your return policy?

While specific details regarding our return policy are not provided here, we encourage customers to review our policy on our website or contact our customer service for assistance regarding returns or exchanges.

How can I place an order?

Placing an order is simple. You can browse our selection online, add your desired products to your cart, and proceed to checkout. We accept various payment methods to accommodate your preferences.